How it works

From letterbox to your portal in four steps

A managed operation, not a piece of software you have to run. Our staff handles the physical work; you get the digital result from our mail scanning solutions.

1

Arrival

  • Business mail delivered to our scanning center
  • Choose the location best for your needs
2

Scanning

  • Team opens, scans, and indexes mail same-day
  • Includes every page and the envelope
  • High-resolution capture retains every detail
3

Access

  • Documents upload automatically to your private portal
  • Search by keyword, date, or sender
  • Instantly view, download, or share with teams
4

What next

  • Keep secure digital copies and shred the paper
  • Archive important documents for compliance
  • Forward original mail to any address

Benefits

High-impact mail scanning services that drive measurable improvements across your whole operation

Our mail scanning solutions at the entry points ensure speed, searchability, and control over inbound information.

Anywhere access

Access your mail instantly from any device, wherever you are. In the office, on the road, or working from home, you never miss an important document.

Advanced search and organization

Search mail by keyword with indexing and character-recognition technology. Find exactly what you need in seconds, not hours.

Annotate and redact

Add notes directly to mail for internal collaboration, or securely redact sensitive information before sharing. Clear and confidential, always.

Respond and share

Reply to the sender by email or forward mail to the right team members, streamlining your whole response process.

Improved efficiency

Eliminate physical mail handling entirely. Zapier integration enables workflow customization built around how your teams already work.

Enhanced security

Secure handling end-to-end. Our mail scanning solutions run top-tier security protocols with HIPAA-trained staff and full chain-of-custody tracking.

Inside a scanning center

Trained people, audited process

Deploy background-checked, HIPAA-trained staff to open, prepare, and scan mail inside access-controlled facilities. Our best-in-class mail scanning services ensure that every action is logged from receipt through certified destruction.

HIPAA-certified and SOC 2 Type II audited
Full chain-of-custody on every piece
24-hour receipt-to-portal service level
Find a Nearby Scanning Center

Client outcomes

Real results from real operations

fortune 500 large insurer payer saves 35 million dollars over a decade |DMR case study
Fortune 500 · Insurance

How mailroom automation saved a Fortune 500 insurer $35 million over 10 years

Their mailroom had become a revenue killer that was systematically destroying customer relationships and operational efficiency. Delivery delays were driving lost items that directly translated to lost customers, while stale-dated mail was accelerating user attrition at an alarming rate.
mailroom automation case study: How one insurer saved $600M yearly
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How a major insurer cut costs by 30% while accelerating deposits by $1.8B

A major insurance company was witnessing its mailroom crash in real time. Claims, correspondence, and payments arrived daily through traditional mail channels. Each piece required manual sorting, data entry, and routing.
mailroom automation: How one financial firm processes 5,000 documents 95% faster
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How one financial firm processes 5,000 documents daily, 95% faster

A major financial services company inherited a nightmare scenario. They suddenly owned multiple mortgage portfolios from different providers. Each came with its own operational mess.

Stop touching paper. Start tomorrow.

Onboard to a fully paperless mail operation in as little as 24 hours, with experts guiding the transition.

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